World-class contact center support Fully redundant, award-winning contact center support adherent to all ISO disciplines located across four U.S. time zones give policyholders access to customer service representatives (CSRs) at all times. On the date of the appointment, technician calls and tells me they wont do a remote service as it might take too long. This is very inconvenience because my vehicle is a work vehicle. We promise to continue to provide the highest level of service to you at all times. They accepted my payment and set appointment for install. Main Telephone (614) 210-9000 Primary Address 7400 Safelite Way Columbus , OH 43235 USA I want my moulding pieces replaced. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Is this your company? Danielle would be the woman in the red top. Is this your business? I will NEVER recommend them in the future! Make another appointment, take day off from work and got to the Mt Kisco safelite to get the windshield replaced. Corporate Office. So now im out 2 days of work and still have no windshield. Tech got urethane on interior side trim and headliner. The receptionist was not professional. If you have questions or any concerns regarding the service you have received from us, please call us at 1.866.336.2077. from the company's website: Your windshield can be repaired if: The chip or crack is 6 inches or smaller, You have three chips or less, The damage is not in front of a camera or sensor. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. This category only includes cookies that ensures basic functionalities and security features of the website. Schedule service at one of our stores or have us come to you. Columbus, OH 43235 But the worst part was that the installer and the women at the front desk must of been frustrated because he began dropping f bombs in the waiting room which is so unprofessional and rude. 10/25/2022 my son, Sam, ordered a replacement windshield for our 2019 Ford Fusion hybrid using the Safelite app. Above is snippet of Google Trends for "replacement services" term, if you have problem loading the snippet, please visit here: Google Trend. What a load of BS! I had to drive 50 miles round trip for poor service. He said he wanted to show me before he started because that's the area he "works at." This is the MT Kisco Safelite in NY. 1-800-638-8958. Related Company Locations. To find the store nearest you and make an appointment As for the mud and dirt I will clean the tech's mess. Get Directions Throughout our nearly 70 years of service, our company has grown from a single store in Wichita, Kansas, to a national auto glass provider, serving 6 million customers per year. We also use third-party cookies that help us analyze and understand how you use this website. Use this comments board to leave complaints and reviews about Safelite AutoGlass. Will have to order and make a 3rd appointment. Today assistant manager Luis Guzman could not change my windshield because Bryan did not prepare the appropriate documentation. from the company's website: Your windshield can be repaired if: The chip or crack is 6 inches or smaller, You have three chips or less, The damage is not in front of a camera or sensor. reimbursement of the windshield by subaru was not received by safelite autoglass, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Safelite AutoGlass Headquarters 7400 Safelite Way Columbus OH 43235 (888) 843-2798 Claim this business (888) 843-2798 Website More Directions Advertisement Get your auto glass damage fixed with the safety of contact free services and the expertise you expect from Safelite AutoGlass. I needed to have my windshield replaced and that the quote I had from Safelite in my email was not valid. I drive a 1993 Toyota truck. For Safelite to come and fix the problem. Best regards, safelite should have higher standards for the people they hire. Safelite AutoGlass has 18 locations in the United States, with 1 corporate office and 17 retail locations. Click here to get notifications about new complaints of Safelite AutoGlass. Culver City, CA 90230 You also have the option to opt-out of these cookies. Desired outcome: Assistant manager, Bryan, called me yesterday to confirm the appointment. Write A Review For Safelite Auto Glass Corporate Headquarters, J C Penney Corporation, Inc Corporate Office. They use an arm device to move and set windshield so never have two people when I have used in the past. 3205 Sw 22nd St, Pembroke Park, FL 33023. * We use standard office opening hours in near Safelite Group's location as default value for unknown and outdated data. Why in the hell did they not advice me of this during inspection? Damage to moulding on both sides of my windshield and mud and dirt left in my floor. Car: Porsche Cayenne Zippia gives an in-depth look into the details of Safelite AutoGlass, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Safelite AutoGlass. Departments: Marketing, IT, Engineering, Other, Accounting, Finance, Customer Service, Art/Design, Warehouse, Plant/Manufacturing, Supply Chain, Administrative, Non Profit/Government, Facilities, Sales, Retail, Human Resources, Business Development, Legal, Healthcare, Hospitality/Service, Education, Real Estate, Construction, Departments: Retail, IT, Facilities, Customer Service, Education, Other, Departments: Warehouse, IT, Customer Service, Other, Non Profit/Government, Sales, Retail, Construction, Departments: Customer Service, IT, Facilities, Retail, Departments: Facilities, Customer Service, IT, Retail, Departments: Facilities, IT, Warehouse, Non Profit/Government, Customer Service, Other, Retail, Departments: Facilities, IT, Customer Service, Retail, Departments: Warehouse, Facilities, Customer Service, IT, Departments: IT, Customer Service, Facilities, Warehouse, Departments: Warehouse, Facilities, IT, Customer Service, Retail, Other, Plant/Manufacturing, Engineering, Departments: Facilities, Customer Service, Administrative, Departments: Facilities, Warehouse, IT, Customer Service, Departments: Facilities, Retail, IT, Customer Service, Other, Warehouse, Departments: Facilities, Warehouse, IT, Customer Service, Retail. Safelite was supposed to replace the windshield. Pep Boys . . I just want my windshield replaced, Although we have now taken away our child's smart devices for using inappropriate sites, Our disgusts still remain. In addition to information on SAFELITE CORPORATE OFFICE CONTACT NUMBER, our site contains many other interesting information about corporate offices. Above is one of the links to her apparent many videos. They needed to examine it at the shop for proper fit and trim pieces, so I drove it to them on Friday afternoon for inspection. These cookies do not store any personal information. Industry-leading end-to-end claim management, Fully redundant, award-winning contact center support adherent to all ISO disciplines located across four U.S. time zones give policyholders access to customer service representatives (CSRs) at all times. My daughter had an Appointment at 11:00 today. My next appointment was scheduled January 21, 2023at 7 am, received a confirmation call, asked if the glass could be inspected before appointment in am, was put on hold, then told the glass was not ordered. Inappropriate customer service representative behavior found by our 12yo child. Signed up for the mobile service. United States. I wholeheartedly agree! Top Safelite AutoGlass Employees Renee Cacchillo President and CEO Columbus, Ohio, United States View 5+ safelite.com yahoo.com belronus.com limitedbrands.com bobevans.com accenture.com ac.com hotmail.com att.net limited.com 5+ 614-507-XXXX 614-855-XXXX 972-789-XXXX 972-789-XXXX 262-255-XXXX 262-255-XXXX John Stacy Apparently she is on drugs, extasy, to be exact. They are issuing a fecund but they should come do the service at my location! The purpose of this site is supply you with their phone number and address as well as share your thoughts about Safelite Auto Glass. Travelers is committed to providing you with the highest level of service. Why Bryan, assistant manager does NOT have enough knowledge for his job, brings me to safelite 26 miles away from my home and job could not be done? I have an appointment at 2 PM today, 11/26/22 to change the broken front windshield. I am extremely upset and willing to take this much further. We dropped the car off at 7:30 this morning. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. (909) 890-9693, 5095 Murphy Canyon Road, Suite 330 The only time the technician came to my door was to get paid and ask me to give him a 9 or 10 on the survery that I would recieve. If you do not wish to enable cookies, do not click on this message. [protected]@yahoo.com. or find a phone number, visit our store locator page. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. 1668 S. Garfield Avenue, 2nd Floor, Alhambra, CA 91801 Phone: 626-282-0288. My time is valuable and lack of professionalism needs to be corrected. 2231 Schrock Road, Columbus, OH 43229 Get Directions (*Three time zones during Daylight Saving Time) Redundant & uninterrupted Rest assured that were here for you with 24/7 scheduling on our website. Safelite Location: My windshield couldnt be changed because Bryan, the assistant manager did not get the appropriate approvals to change my windshield. Your review will be posted and available for anyone to read so please keep that in mind when posting personal information. Ontario, CA 91764 You can call Safelite Autoglass at (866) 212-5457 toll free number, write an email, fill out a contact form on their website www.safelite.com, or write a letter to Safelite Group, Inc, 7400 Safelite Way, Columbus, OH, 43235, United States.Location: 7400 Safelite Way, Columbus, 43235, OH Get Directions We have a Subaru Forrester. Contact center operations | Safelite Solutions Contact center operations Strategically located Our contact center support allows for coverage in four U.S. time zones. (714) 573-0317, 3190 Shelby Street, Bldg C. Pay for dealership replacement. Address: 7400 Safelite Way Columbus, OH, 43235-5086 United States See other locations Phone: Website: www.safelite.com Employees (this site): Actual Employees (all sites): Actual Revenue: Modelled Year Started: Incorporated: ESG ranking: ESG industry average: What is D&B's ESG Ranking? The Safelite AutoGlass management team includes Renee Cacchillo (President and CEO), John Stacy (Executive Vice President, Chief Supply Chain Officer), and Julie Morey (Vice President Talent) . The tech said that someone would contact me to take care of the problem. Follow the links below to find all the information you are interested in. (310) 473-6508. 1100 Corporate Center Drive, Suite 201 Monterey Park, CA 91754 Get Directions (323) 260-4703. I had an appointment scheduled January 14,2023 at The Humble location for 8am, upon arrival, I was told my glass replacement was damaged and needed to reschedule my appointment , replacement glass would be ordered. It has been leaking, and possibly by design, Safelite gives you, ( The customer ) , little to no way to contact unless scheduling a new appointment. They "started" my repair on August 1st. We are here for you 24 hours a day. I requested to speak to the manager, was told he was in a meeting. Julio said his manager will call to reschedule. Columbus, OH 43235 Safelite Group headquarter office and corporate office address is located in 7400 Safelite Way United States, Providerautomotive glassa providervehicle glass repairreplacementcalibrationinsuranceclaim management serviceits teamskilled warehouse workertechnicianspecialist. I carved time out of my workday, drove Share your photos and videos with others to prove the truth of your words. Our insurance was contacted regarding ordering a ford manufactured back sliding window for the truck because the after market window is not recommended by shop. The data displayed is available through open government websites and public online directory. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Safelite AutoGlass, Connect with Safelite AutoGlass via Facebook at, Like, share & subscribe to Safelite AutoGlass on YouTube at, See Safelite AutoGlass's portfolio on LinkedIn at. Note: This is not to be used to contact Safelite Auto Glass Corporate Offices nor is this site affiliated with them in any way. The latest review Chip repair was posted on Feb 27, 2023. Reimburse for headliner and labor, technician came to my house, broke 2 pieces of rubber trim-One on each side of windshield-NEVER MENTIONED THAT HE BROKE THEM. Keep an eye on your email or texts. This is said in some of the titles and you can see it on her face. In 2023, Safelite Group is currently focus on replacement services sector. Your Former Customer, My wife and I own a 2005 Honda Accord, we had the front windshield replaced in Dunedin Florida, our last name Is sporleder , car Vin number 1HGCM56465A181858. They show up Monday to replace it, bust my old one out, find surface rust and said they would NOT replace until the rust got fixed. Services; Our approach; News & resources; Our team; Request Information; 877-723-3548. Desired outcome: For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I got one phone call 2 days later and the person said they would get back to me the next day but I have not heard from them since then. Call (877) 419 3521 For all other questions: Text 800-800-2727 Postal addresses Safelite Group, Inc. Corporate Office: 7400 Safelite Way Columbus, OH 43235 Schrock Contact Center: 2231 Schrock Road Columbus, OH 43229 Chandler Contact Center: 2080 West Chandler Blvd. Terms of Use / Your privacy choices / Site Map / I booked an appointment to have my windshield repaired. Very disatisfied not a customer. Phone, email or write. Important things to know: Our leadership team brings not only expertise, but also commitment, dedication, and trust to our staff and to you our customers. This complaint was posted by a verified customer. The safelite representative that we are referring to is Danielle Liskowitz from the Oconomowoc/waukesha WISCONSIN area safelite. As an industry leader, Safelite Solutions provides comprehensive end-to-end claim management solutions for more than 200 insurance and fleet clients. Phone: 626-282-0288, 568 W. Garvey Ave I was given a quote (via email) of $75. Was told the manager would call the warehouse and return my call. The company is headquartered in Columbus, Ohio and serves customers throughout the United States. Although we work a hybrid schedule, KOA is committed to taking extra measures to support you and your organization. I sent several e-mails but heard noting. Notice at collection. Get Directions Orange, CA 92868 Phone number: Private Is this your business? Thank you for your continued support. They should fix their website so that if this is a shop only vehicle it immediately says that and stop trying to scam the public! Payment Address: UFG Insurance P.O. . Desired outcome: When you need to contact us for auto glass service or getting a quote, we can help you get a quick answer. 2141 W. Orangewood Avenue Orange, CA 92868 Get Directions (714 . Need help with something? Fix my truck to the condition it was in before you destroyed it! The data presented on this page does not represent the view of Safelite AutoGlass and its employees or that of Zippia. The second lie! This review was chosen algorithmically as the most valued customer feedback. fix your process so that you deliver the service your website states and train your personnel. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Safelite AutoGlass has resolved 29 complaints. - Technician broke my windshield wiper and didn't tell me. This review was chosen algorithmically as the most valued customer feedback. Hello! This will surely increase the credibility of your complaint. I had a tiny chip repaired at a safelite store in Greeley co on my 6 day old brand new truck and they parked my truck outside with the windows down parked one tire on a curb and cracked my windshield then told me it would be 500$ to replace it I did not argue with them about it because I was already mad seeing my truck outside with the windows down parked on a curb left unattended. Before your service can begin, your technician will inspect your vehicle for any preexisting damage and reach out if any damage is found. Monterey Park, CA 91754 We find this behavior for anyone in a customer service position completely inappropriate. Safelite Auto Glass Corporate Office & Headquarters Safelite Auto Glass Corporate Office & Headquarters 2080 West Chandler Blvd Chandler AZ 85224 Safelite Auto Glass corporate phone number: (877) 664-8931 Average Rating and Total Reviews Avg. For Safelite to come and fix the problem. I honestly cannot believe how unprofessional and incompetent this company is. Although we have now taken away our child's smart devices for using inappropriate sites, Our disgusts still remain. When you need to contact us regarding your auto glass or receiving a quote, we help you get a quick answer. The technician assigned (Julio) came out to replace it. Desired outcome: For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. They finally brought another one and put it in, the the Tech lost one of the wiper arm retaining nuts so I ended up with a damaged hood and one wiper. If you need to schedule or reschedule an appointment, you can still book service a few weeks out. I was given a quote (via email) of $75. Either you forgot to check the box or you are a robot. Seattle Website Design by Jordan Crown Design. Box 73909 Cedar Rapids, IA 52407-3909 Check out our FAQs or complete the form below to send us a message. Address: 7400 Safelite Way Columbus, OH, 43235-5086 United States See other locations Phone: Website: www.safelite.com Employees (this site): Actual Employees (all sites): Actual Revenue: Modelled Year Started: Incorporated: ESG ranking: ESG industry average: What is D&B's ESG Ranking? Our eyesight system will now spontaneously shut off within a few minutes of driving. Search. Discuss the issues you have had with Safelite AutoGlass and work with their customer service team to find a resolution. None of the information on this page has been provided or approved by Safelite AutoGlass. Total fail by Safelite. I replaced my windshield on my 2010 Toyota Yaris one year ago exactly. Submit a complaint and get your issue resolved. 7400 Safelite Way Retiree Services 1.800.441.4378. Do what safelite should have done properly the first time. Since joining Safelite in 2010, Brett Wanner has been a significant contributor in numerous client-centered roles, starting as a Client Specialist and rising quickly to National Account Coordinator, Account Manager, National Account Manager, and Strategic Account Manager before his promotion in 2022 as AVP, National Accounts. Get Directions Fix my truck to the condition it was in before you destroyed it! 2015 eCorporateOffices.com All rights reserved. You have wasted our time (Money). Safelite AutoGlass has 18 locations in the United States, with 1 corporate office and 17 retail locations. The work order # [protected] and the techs name Antonio. Contact Us How can we help you? I called to complain and the answer I got was yes, it MIGHT take longer and MIGHT need two people do to age of vehicle. And clean the damn glass up out of the driveway that wasnt there before you vandalized me and my truck! Its my ONLY transportation! Microsoft no longer supports Internet Explorer, which may impact your browser security and experience. They schedule my replacement for the following Monday at my house, because its my only transportation and I told them this on Friday during inspection. Click here to get notifications about new complaints of Safelite AutoGlass. This website uses analytics and performance cookies to track unique visitors and site traffic. Initial Safelite AutoGlass complaints should be directed to their team directly. 1668 S. Garfield Ave, 2nd Fl, Alhambra, CA 91801. The employee data is based on information from people who have self-reported their past or current employments at Safelite AutoGlass. . Please complete the following information request and a member of our team will contact you within one business day. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Clearly the glass was of low grade quality for it to have cracked this quickly. In the process the windshield broke and damaged my hood. On 2-10-23, I went to have my windshield replace through my insurance company.
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