9 West Broad St., 3rd Floor Stamford, CT 06902, US Get directions Employees at Petro Home Services Anne Ciaccio Mike Motsinger Direct Sales Manager at Petro Home Services Elizabeth (Liz) Cooper. Our experts make it their mission to understand your home and the people in it. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. We can keep you cool and save in the summer, too with energy-efficient AC equipment, service plan options, special offers and 24/7 service and support. I used Petro Heating and Air Conditioning Services to fix something. Mrs. Tonya Bloom, Accounting Manager Additional Contact Information Fax Numbers (410) 238-4080 Primary Fax (410) 563-8475 Other Fax (410) 838-1600 Other Fax (410) 355-9284 Other Fax Phone Numbers. They are definitely over priced even when you're locked into a contract with them. Given the high prices of oil this year I certainly would still have owed after a year but even with future deliveries I would have owed at least half the amount (my first payment was january so I would have made another seven payments).Upset that the terms I signed up under were different and was left having to pay two thousand dollars at a time i would have expected to be paying only a monthly payment, I asked to cancel my account. For more information about reviews on ConsumerAffairs.com please visit our Copyright 2022 Consumers Unified LLC. As of June 2007, the companys largest shareholders were Capital Research and Management Company (a Capital Group company), with 7.3%, and Barclays, with 4%. 6 Who are the largest shareholders of Petro Canada? They need to have a more competitive price. Couldn't ask for more. are looking for before you even pick up the phone. $60K-$65K Per Year (Employer est.) 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. BEWARE. On March 23, 2009, Suncor Energy announced its intent to acquire Petro-Canada, which would form a company with a combined market capitalization of C$43.3 billion. Star Gas Partners, L.P. STAR GAS ANNOUNCES SEVEN ACQUISITIONS DON'T USE Petro. Automatic delivery (which they seem to do as soon as there is a reason to run the price up, needed or not). Established in 1958 in Winnipeg, MB, J.A. They had aThe combined purchase price of the distributorships was $18.6 million. Well guide you through the process. Talking with the customer rep her best response was their oil is SUPERIOR than most company. Questions and Answers about Petro Home Services CEO | Indeed.com Start of main content Petro Home Services 50 3.0 Write a review Snapshot Why Join Us 181 Reviews 175 Salaries 91 Jobs 48 Q&A Interviews Photos Want to work here? I have not heard from him yet. Both my husband and I called Petro customer service several times to discuss this discrepancy, and to request that they reconsider the price per gallon at which our delivery was calculated. Our priority is to ensure a consistently excellent customer offer is available across our network, whether the service station is owned by Shell or by an independent dealer. Motor Fuel, based in St Albans, Hertfordshire, owns about 280 petrol stations under brands including BP, Jet and Texaco. Petro Home Services insights Based on 122 survey responses Areas for improvement Overall satisfaction Sense of belonging Trust in colleagues Don't Trust Billing Clerk (Former Employee) - Remote - February 15, 2023 This company will hold your pay because the managers cannot tell the truth. Get buying tips about Utility Companies delivered to your inbox. Boiler serviced Corroded pipe repaired etc. Call us anytime at 800.645.4328 with your questions or click the link below for the Contact Us form. Petro Home Services shares common values with our partner Habitat for Humanity as were both committed to helping families feel safe and more comfortable in their homes, said Jeff Woosnam, President and Chief Executive Officer of Petro Home Services. Their delivery was on time. We offer everything from home safety to energy saving tips. Through its wholly owned Petro subsidiary, Star is the nation's largest retail distributor of home heating oil, serving approximately 350,000 customers in the Northeast and Mid-Atlantic. I receive at least three more calls from a customer care representatives that keep having me explain the situation over and over. My husband and I were not told in advance what the price of delivery would be, but after the delivery was completed, we received this bill for almost twice as much as we were quoted for the price of oil that very same day. Although I signed with them in November I had my first delivery 1-11-22. With over 100 years of experience covering the Northeast from Massachusetts to Maryland and Virginia, Petro is a full-service heating and home services provider that keeps customers warm in the winter, cool in the summer and save on energy costs all year Because of this profoundly negative experience, I doubt I will ever do business with them again provided it isnt unavoidable. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Feel free to search through our home services resources and see if we can help to answer some of the questions you may have about various home systems, installations and maintenance requirements for Petro sells you a worthless service contract. Petro Service Limited is pleased to welcome K.W. Choosing a heating oil service provider: the hidden cost of a bargain, Propane: how to power your outdoor living and entertaining, Tank & Tankless Hot Water Heater Services, When should you repair or replace your furnace, The heating equipment maintenance checklist every homeowner needs, Tankless water heaters vs. storage tank water heaters, 10 life hacks for saving on your heating bill this winter, Why you should switch to a new energy-efficient air conditioning system, How often you should change the AC filters in your house and how to do it, What size of central air conditioner do you need, Heat pumps vs. air conditioners: What's the difference and which should I get, Why you need an indoor air quality system: get the facts, Storm and hurricane preparedness for homeowners, Moving tips: let us take some things off your to-do list. K.W. This was the ceiling price we were quoted in summer 2022. According to the U.S. Energy Information Administration, the average cost for heating oil in 2019 was just over $3.00 per gallon. Talked to them on the phone (twice). Unsubscribe easily. We have since called several times, insisting on speaking to a manager and concerned that Petro is using summertime highs to engage in price-gouging their customers. Your home is one of your most valuable possessions, and at Petro Home Services, we are committed to ensuring that it is energy-efficient and well-maintained. The pipeline was put into trial operation on 1 October 2004, and the full commercial supply of natural gas commenced on 1 January 2005. 9 West Broad St., 3rd FloorStamford, CT 06902, 1000 Woodbury Road, Suite 110Woodbury, NY 11797. We use cookies to ensure that we give you the best experience on our website. While we, of course, remain interested in individually large opportunities, we are particularly excited that this disciplined approach has enabled us to buy so many smaller but highly attractive businesses. STAMFORD, CT (October 18, 2000) -- Star Gas Partners, L.P. ("Star") (NYSE:SGU, SGH), a diversified home energy distributor and services provider specializing in heating oil, propane, electricity and natural gas, announced today that it has purchased or signed contracts to purchase seven propane and heating oil distributorships over the past three and one-half months. THEY'RE BAD BUSINESS!! Find your local office: See what services and offers are available in your area. Petro Home Services | We're America's #1 local home heating oil and total comfort services provider. Find your local office: See what services and offers are available in your area. Unsubscribe at any time. I did notice that if you were more than 60 days late then they hold your oil for ransom. Petro Home Services | Home Heating Oil, Propane, and AC Services. Who is the owner of the PetroChina gas pipeline? Copyright 2000 - 2023 Star Group, L.P. | The company, established in 1982, operates out of Saskatoon and Regina, Saskatchewan and specializes in the construction, installation and maintenance of petroleum and car wash equipment throughout western Canada. The technicians were professional. the service person was prompt-called before arriving, professional and clean, came on time - work was completed on time - price seemed a little higher then most others but stuck with them because they have been my oil company for 20 plus yrs, I have my oil service contract with petro - they also did work for me such as : 1. replaced my central ac condenser 2. new hot water tank was also installed. Customer service person was very nice, but repeatedly told me that they sell complete systems only and do not replace components. View jobs Questions and Answers about Petro Home Services CEO Popular topics Clear Hiring Process Benefits Interviews Recently had a small oil leak and Vincent came out right away. ", In addition to this acquisition activity, Petro, our heating oil division, has added approximately 4,600 net new customers this past quarter through internal marketing. Where are the petrol stations owned by Shell? Save the money with fuel and hire technician for service when needed. Yes, Petro Home Services offers warranties. I opted to do a payment plan where I would make monthly payments across 12 months rather than pay after delivery. They don't cover items that are expensive and break. Snaps (money) on the petro(l) (gasoline). I should have known with all these 1 star reviews.. Next time Ill do my homework as you should too and NOT TRUST PETRO OIL. Through its wholly owned Petro subsidiary, Star is the nation's largest retail distributor of home heating oil, serving approximately 350,000 customers in the Northeast and Mid-Atlantic. And that's the Petro promise. Please potential customer of Petro do not use this company. Air conditioning services and equipment to keep you cool. fix it quickly, which we really appreciated with outside temperatures so low. They also charged me tax and i had to fight them on that. Using their technician came at a price and the 20gals that was put into the tank cost me 64.00. Petro Home Services accepts the following forms of payment: American Express, Check, Discover, MasterCard, Visa, Financing Available. Deliveries are automatic and we never run out of fuel. Star Gas Partners, L.P., is a leading distributor of home heating oil, propane and deregulated natural gas and electricity. So if Vincent shows up just know everything will be okay. It was an electrical connection that was causing my lack of heat. Petro Holdings . Maspeth, NY 30d+. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. Jeff Woosnam "Petro Home Services shares common values with our partner Habitat for Humanity as we're both committed to helping families feel safe and more comfortable in their homes," said Jeff Woosnam, President and Chief Executive Officer of Petro Home Services. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. They took the money right out of my bank account and I never heard back on a delivery date, so I called 3 days later and the women on the phone conveniently says "Oh youre scheduled for today," my delivery came and my tank was at 1/4. Your home is one of yourmost valuable possessions, and at Petro Home Services, we are committed to ensuring that it is energy-efficient and well-maintained. He was very professional and was able to asset the situation and solve it quick. Petro Home Services is Americas #1 home heating oil and total comfort services provider. I've been happy with them. Petro staff is always courteous, professional and does the job right the first time. The one-hour program features market and geopolitical discussions with a rotating panel of influential voices including thought leaders, CEOs, policy makers and economists. The finished basement smell terrible as well. In November 2017, J.A. Unsubscribe easily. We are commonly referred to as Petroservice, our registered business name. Petro's large network, resources and local customer service professionals, drivers and technicians enables them to support your home heating oil and service . They do the job correctly. Ran out of heating oil in new home on a Sunday in December. 11/27/2018. They called at 2:30, said they had one stop before me and would be here around 3:30. I am told someone will have to call me to do this. I wasn't even a customer of theirs yet, but called them at 8:30am on that Sunday morning, spoke to a real person, and had oil by noon. Petro is the best. I have no hesitation using them again. 1.0. In the US and Latin countries, term gasoline is used, but in Europe and Asian countries its called petrol. David Westin speaks with top names in finance about the week's biggest issues on Wall Street. They need to improve their call-center service since it seems I'm always on hold for 15 minutes or more to call for service. To find more licensing information for your state, visit our, https://www.petro.com/petro-locations/al/hicksville-ny. Need to find a different location? 7 Where are the petrol stations owned by Shell? Call 888.735.5651 to join our family and learn more about services. According to the tenant, it was just an annual service visit. Indoor air quality: our team can install the latest indoor air quality systems in your current HVAC system to help you breathe healthier, cleaner air at home. Do all research and the reviews you are seeing is all real. Get oil when you need them without contract. Put $0 down on the latest energy-efficient systems. Share Your Design Ideas, New JerseysMurphy Defends $10 Billion Rainy Day Fund as States Economy Slows, What Led to Europes Deadliest Train Crash in a Decade, This Week in Crypto: Ukraine War, Marathon Digital, FTX. . heating & air conditioning/hvac, plumbing, heating oil companies. ConsumerAffairs is not a government agency. I use and would recommend them to anyone. What are the three principles of cultural humility? It did not make sense since there was no problem before his arrival. I called them first because some neighbors use Petro and are generally happy. Minimum 15 minutes delayed. Petro Home Services. When autocomplete results are available use up and down arrows to review and enter to select. I called the office (another terrible experience because the wait lines to talk to someone are so long, every I wind up being a callback) and they said the technicians were 3 towns away. When autocomplete results are available use up and down arrows to review and enter to select. But they had done very good work up to that point so i just paid them. They called at 2 and said they couldn't make it. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. I will never call them ever again. BBB accredited since 8/21/2019. Unacceptable. No, Petro Home Services does not offer free project estimates. You can rely on our experts to take care of many other home comfort services, too and our dedicated team is always working to provide better service. We're the only name you need to know for all your heating, cooling and other home comfort. That's peace of mind. I was with them for 12 years. Included in these seven companies were two propane distributorships, East Side Gas of Lawrence, Indiana and Blufton Propane of Blufton, Indiana, as well as five heating oil distributorships, including Schoen Fuel of New Jersey and four other independent companies, all based in Long Island, New York. I had my oil tank relocated and in order to get a delivery I had in no uncertain terms I had to use their technicians to approve the work. Our content is intended to be used for general information purposes only. First, you have the variable plan which fluctuates with market conditions and offers no price protection. Their payment posting is very inaccurate. BBB Business Profiles are subject to change at any time. Thinking this must be a mistake I call Petro and am told that all payment plans end at that time and that 12 month payment plans are not issued beyond October. Star is the nation's eighth largest retail propane distributor, serving approximately 200,000 customers throughout the Midwest and Northeast. | Terms & Conditions | Privacy Policy | Contact UsTerms & Conditions | Privacy Policy | Contact Us Why does my dog like to lay on my side of the bed? Be the first one to find this review helpful. Over 100 years of heating, cooling and home service experience Local teams that are ready to fix problems fast Reliable emergency service and support We're here for you 24/7 in any weather There are many local companies out there does that. We continue to plan and build for the future; the future of the industry, the future of our customers business needs. There was a secondary leak and they claimed it was my structure and i said i did not have a leak until you installed the toilet and we had a dispute over that. PETRO OIL YOU ARE NON TRUSTWORTHY.. Or, maybe I misunderstood their website, even though it says Petro provides CAC sales and service. They are professional. Like coal and natural gas, petroleum was formed from the remains of ancient marine organisms, such as plants, algae, and bacteria. Their services contracts have taken a quantum jump in expense, but their service is the worst it has ever been. They arrived on time and performed great. They would not deliver, they would let you run empty. No, Petro Home Services does not offer eco-friendly accreditations. Was told the tech would be out to today. Included risks and uncertainties are the effects of the weather on the Company's financial results, competitive and propane and heating oil pricing pressures and other factors impacting the propane and home heating oil distribution industries. They have been servicing our house for 20+ years. Our story begins in 1985, when we were a business unit within what was then known as Commercial Equipment. Fixed everything, explained how to use system. Petro Holdings serves customers throughout the United States. I signed up for oil delivery in December as a new customer. Called for service at 7:30 Monday morning. Worst company if you need customer service. Rude representatives refused to provide supervisors' contact info. Exceeded my expectations! From the beginning, weve remained focused on striving to provide the best service in the industry building our products and service offerings to consistently meet our customers needs and expectations. I have a gas burner service contract with petro and have several repairs done through the years. Star Gas Partners LP said that another reason for Petro's financial difficulties . Did not rush. All backed by around-the-clock Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Will never do business with them again. Our educations resources are focused on home services, including generators, safety tips, indoor air quality, and more to improve your lifestyle. Higher propane, and especially home heating oil costs, may be stimulating increased consolidation in these industries, as well as a flight by consumers to high quality larger distributors such as ourselves.". That's peace of mind. Petro Home Services. That's the Petro promise. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Why is Petro Oil So Expensive It all comes down to the plans that they are offering their customers actually. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. In order for the price of $6.15 to even be contained within that average would mean that there were companies charging less than $3/gallon, which is of course ludicrious. The pipeline is owned and operated by PetroChina WestEast Gas Pipeline Company, a subsidiary of PetroChina. Thank you, you have successfully subscribed to our newsletter! I tried to call to discuss the matter (basically that I only discontinued service because the terms I signed up under were not were not honored) and did not think I should be penalized for Petro's mistake (yes i undersatd that the credit was if i continued service for a year, which I would have done). Need to file a complaint? We were told that the price would decrease as the market improved. Yes, Petro Home Services offers emergency services. Our AC technicians will ensure that your new AC system is installed perfectly, or your current one is serviced or repaired, to run at peak efficiency and save you money. Called later to let me know they were not coming. This is a multi-location business. However, each month marked subtle changes to the price a consumer will pay. For example, in February, the cost was $3.20, and in October, it was only $2.90. Whatever the weather, whatever the time, even in the worst winter storms, we will deliver your oil or propane. Doing as much research as possible before calling a professional can save you a lot of time and money, because you may know what you First time home buyer, first time using oil boiler based baseboard heating. Ownership of Petro 49, Inc. has shifted to Dale and Carol Lindsey's son Kurt, and to their grandsons Matthew and Kristopher who are involved in leadership positions in the company. I had a few red flags but since I was locked in I became stuck with them. They charge way too much for contract (start at $99 then increase by $100 each year) and does not cover much. Founded 1903 With Angi since July 2012 We're America's #1 local home heating oil and total home comfort services provider (heating, cooling, plumbing, chimney). Petro also has a range of other services to keep you comfortable at home all year round: "We would like to commend your employee who came to our house during the big snowstorm in February, when our oil furnace went out late in the evening. Total repair was diagnosed and fixed quickly. FAQ. It bounced back. Come May I receive a bill for just under $2000. I had to call every time to get it. With over 100 years of experience, Petro provides home heating oil, propane, air conditioning, generators, and chimney maintenance to East Coast customers from Massachusetts to Virginia. They are always professional. Woodbury, NY Easy Apply 19d. Founded 1903 With Angi since July 2012. In 1992, we opened our first facility in Saint John focused on rebuilding gas pumps, acting as a central location for equipment distribution, and as home base for our service technicians. Until 1991, it was a crown corporation of Canada (a state-owned enterprise ). Earlier that day, we were approached by a salesman for Slomin's oil, inviting us to lock in an oil delivery price of $3.50 and a service agreement, which we declined because we already have an annual contact with Petro, with a service agreement for which we are billed separately. Clear price gouging. TERRIBLE!!! I would use them again. This company want to charge for everything. I am an unhappy customer and I know I have choices and using this company is my worst choice. If you continue to use this site we will assume that you are happy with it. Petro has always been dependable. Toll Free: 1-800-667-TANK (8265) | sales@petroservice.com | 79 McIlveen Dr. PO Box 1144, Saint John, NB E2L 4E6. Petroleum Services Ltd. joined the Petroservice team in August 2019. I want replace that first (so I can have CAC working until renovations begin), and then replace the other parts of the system in the house when the renovation is underway. Petro Star Inc. was formed in 1984 to fill a unique role in Alaska's petroleum market. Become a customer Contact us We're here whenever you need us, 24 hours a day, 7 days a week. Service Technician. Deliveries are automatic and we never run out of fuel. They installed a new boiler or furnace for oil. PERIOD. heating & air conditioning/hvac, heating oil companies. Home heating oil and propane services. Ashlee Vance explores innovations in new tech, software, engineering, and science in places outside of Silicon Valley. keeping your home up-to-date and in top-notch condition. When autocomplete results are available use up and down arrows to review and enter to select. Do not use them!! This company tells you everything that makes one feel using this company will be the right choice. I left the company. We have service plans, equipment installation and repair services to meet your needs. BBB is here to help. They called at 2:30, said they had one stop before me and would be here around 3:30. . Who is the CEO of Petro home services? I have to give a star and giving this company one is is way too much. He arrived at the expected time and spent time performing the necessary jobs for this tune up. Fantastic! I used Petro Home Services to install two toilets. I have fairly new furnace. These acquisitions represent over 20,000 customers, with an annual volume of approximately 19 million gallons. Whatever the weather, whatever the time, even in the worst winter storms, we will deliver your oil or propane. We value your privacy. The average price of heating oil in Suffolk County for the week of 12/19/2022 was $4.80/gallon, a far cry from what we were charged. They continue to deliver oil AFTER our account has been on HOLD for NO DELIVERIES for over a YEAR!! Had our heat back in no time. Oil & Propane Delivery, Heating, Cooling, Plumbing, Bloomberg Wall Street Week, hosted by David Westin, is a reinvention of the iconic Wall Street Week, which aired on PBS for over 30 years and was hosted by late financial journalist Louis Rukeyser. I am very happy I chose Petro Home Services. Robinson Pump Service Ltd. joined the Petroservice family. No, Petro Home Services does not offer a senior discount. "Petro customer. Who is Petro Headquarters 9 W Broad St Fl 3, Stamford, Connecticut, 06902, United States Phone Number (800) 645-4328 Website www.petro.com Revenue $18.7M Industry Electricity, Oil & Gas Energy, Utilities & Waste Treatment Petro's Social Media Is this data correct? Enjoy reading our tips and recommendations. BBB reports on known marketplace practices. Whatever it was, they fixed it. Home Services in Phoenix, AZ. (800) 645-4328 Want a quote from this business? I lost my heat on Sunday November 20, 2022. Love that Petro has great people working for them. Through its wholly owned Petro subsidiary, Star is the nations largest retail distributor of home heating oil, serving approximately 385,000 customers in the Northeast and Mid-Atlantic. How to Market Your Business with Webinars. Category heating & air conditioning/hvac, heating . Petro Holdings, Inc. operates as a holding company. Customer Reviews are not used in the calculation of BBB Rating. I left them in December and went with another energy group. Hence the high price. If you have questions about your home heating system, or are having issues that you are unable to identify through basic internet search, please contact us today. Our educations resources are focused on home services, including generators, safety tips, *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. from Massachusetts to Virginia. They're reliable. An independent petroleum refiner in the United States with operations throughout the mid-continent, southwestern and Rocky Mountain regions.
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